Front Desk Attendant Jobs in Lancaster, PA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 23 Jobs
Schreder Dental

Receptionist

Schreder Dental in Lancaster, PA is seeking a Receptionist to join our team! Job Responsibilities: Manage front desk duties including answering phones, scheduling appointments, and greeting...

Front Desk Agent

  • Hershey, PA (21 miles from Lancaster, PA)
  • 1 day ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 1 day ago

**Responsibilities**Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information...

Front Desk Clerk - PM Shift

  • Hershey, PA (21 miles from Lancaster, PA)
  • 2 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 2 days ago

We encourage you to join our service-oriented team member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality...

Patient Service/Front Desk Coordinator

  • Lititz, PA (7 miles from Lancaster, PA)
  • 2 days ago
  • Lititz, PA (7 miles from Lancaster, PA)
  • 2 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Receptionist

  • Lancaster, PA
  • 7 days ago
  • Lancaster, PA
  • 7 days ago

'Be a Difference MAKER' in a new career at TANDEM LIVING! CURRENT OPENING: Every other weekend: Saturday (7:30A-4:00P) & Sunday (8:00A-4:00P)Part of a holiday rotation The Welcome Center Liaison...

Front Desk Clerk

  • Hershey, PA (21 miles from Lancaster, PA)
  • 7 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 7 days ago

We encourage you to join our service-oriented team member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality...

Front Desk - The Hotel Hershey

  • Hershey, PA (21 miles from Lancaster, PA)
  • 8 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 8 days ago

Minimum of (1) one year of guest service experience required, preferably with front desk or hotel operations....

Bilingual Front Desk Receptionist (Lancaster)

  • Lancaster, PA
  • 8 days ago
  • Lancaster, PA
  • 8 days ago

The Role : Elite Dental LLC in Lancaster, PA is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting...

Part Time - Student - Front Desk Fitness Attendant (2025-2026)

  • Middletown, PA (22 miles from Lancaster, PA)
  • 15 days ago
  • Middletown, PA (22 miles from Lancaster, PA)
  • 15 days ago

JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Harrisburg, Recreation & Aquatics is seeking customer service-oriented students to work as front desk fitness attendants for the Academic Year 2025...

Front Desk

  • Hershey, PA (21 miles from Lancaster, PA)
  • 15 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 15 days ago

Front Desk - Hershey Lodge Hershey, PA 1 DAYS AGO 21265803 Summary Hershey, PA $15.00 - $15.00 per Hour 0 Years Experience No formal schooling No Commisssion 25.00 hours per week / Day, Evening,...

Full-Time Guest Services Representative - Residence Inn

  • Lancaster, PA
  • 16 days ago
  • Lancaster, PA
  • 16 days ago

As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source...

Receptionist

  • Columbia, PA (8 miles from Lancaster, PA)
  • 17 days ago
  • Columbia, PA (8 miles from Lancaster, PA)
  • 17 days ago

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a part-time...

Receptionist

  • Lebanon, PA (16 miles from Lancaster, PA)
  • 23 days ago
  • Lebanon, PA (16 miles from Lancaster, PA)
  • 23 days ago

Answer all incoming calls professionally and courteously and redirect them appropriately. Warmly welcome, greet and direct patients, visitors, and guests. Coordinate outgoing and incoming mail....

Front Desk - The Hershey Lodge

  • Hershey, PA (21 miles from Lancaster, PA)
  • 24 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 24 days ago

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey...

Front Desk Attendant - The Hershey Lodge

  • Hershey, PA (21 miles from Lancaster, PA)
  • 25 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 25 days ago

As the Front Desk Attendant you will greet our valued guests upon their arrival, creating a warm, enthusiastic, and positive start to their stay....

Demographic Data for Lancaster, PA

Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.


Local
National
176,297
4,907
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lancaster, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lancaster, PA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lancaster, PA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »