Front Desk Attendant Jobs in Scranton, PA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Kingston, PA (15 miles from Scranton, PA)
- 2 days ago
- Kingston, PA (15 miles from Scranton, PA)
- 2 days ago
The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...
- Dickson City, PA (4 miles from Scranton, PA)
- 4 days ago
- Dickson City, PA (4 miles from Scranton, PA)
- 4 days ago
to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Maintain regular attendance in compliance with Highgate Hotel Standards...
- Moosic, PA (3 miles from Scranton, PA)
- 5 days ago
- Moosic, PA (3 miles from Scranton, PA)
- 5 days ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 10 days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 10 days ago
Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written....
- Old Forge, PA (4 miles from Scranton, PA)
- 10 days ago
- Old Forge, PA (4 miles from Scranton, PA)
- 10 days ago
Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication....
Cashier/Receptionist - Part-Time
- Plains, PA (14 miles from Scranton, PA)
- 13 days ago
- Plains, PA (14 miles from Scranton, PA)
- 13 days ago
The Ed Napleton Automotive Group is looking for our next Cashier Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Wyoming Valley BMW, the Cashier...
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 13 days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 13 days ago
Receptionist Job Category: Facility/ Patient Support Requisition Number: RECEP019232 Posting Details Posted: April 1, 2025 Full-Time On-site Locations Showing 1 location Wilkes Barre, PA 18701,...
Receptionist - Medical Office- FT- Orthopaedics
- Kingston, PA (15 miles from Scranton, PA)
- 16 days ago
- Kingston, PA (15 miles from Scranton, PA)
- 16 days ago
In order to give the best patient care, we must be at our best. That's why we're committed to providing a range of competitive benefits for your health, family, and future: Affordable,...
- Dickson City, PA (4 miles from Scranton, PA)
- 18 days ago
- Dickson City, PA (4 miles from Scranton, PA)
- 18 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 30+ days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 30+ days ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Customer Service Representative
- Ashley, PA (18 miles from Scranton, PA)
- 30+ days ago
- Ashley, PA (18 miles from Scranton, PA)
- 30+ days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
- Moosic, PA (3 miles from Scranton, PA)
- 30+ days ago
- Moosic, PA (3 miles from Scranton, PA)
- 30+ days ago
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies....
Unit Desk Clerk - Part Time Evenings - Emergency Department
- Scranton, PA
- 45+ days ago
- Scranton, PA
- 45+ days ago
Responsible and accountable for performing a wide range of clerical duties in a patient care environment. Participates in required patient safety education programs and other activities designed...
The Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints....
Demographic Data for Scranton, PA
Moving to Scranton, PA? Find some basic demographic data about Scranton, PA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Scranton, PA
Highest Education Level
Front Desk Attendants in Scranton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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