Front Desk Attendant Jobs in Gatlinburg, TN

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-12 of 12 Jobs

Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round

  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 3 days ago
  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 3 days ago

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited...

Front Desk Agent

  • Gatlinburg, TN
  • 8 days ago
  • Gatlinburg, TN
  • 8 days ago

The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path....

Front Desk Agent

  • Walland, TN (19 miles from Gatlinburg, TN)
  • 15 days ago
  • Walland, TN (19 miles from Gatlinburg, TN)
  • 15 days ago

Job Details Job Location : Blackberry Farm - Walland, TN Position Type : Full Time Salary Range : $16.00 Hourly Job Shift : Any Description and Qualifications Blackberry Farm is seeking friendly,...

Front Desk Host - Dollywood's HeartSong Lodge & Resort - Full Time Seasonal

  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 15 days ago
  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 15 days ago

Efficient and courteous operation of all front desk duties and responsibilities, adhere to company policy and procedures....

Patient Care Specialist (Medical Receptionist)

  • Kodak, TN (22 miles from Gatlinburg, TN)
  • 21 days ago
  • Kodak, TN (22 miles from Gatlinburg, TN)
  • 21 days ago

Posting Title Patient Care Specialist (Medical Receptionist) Overview At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...

Tour Receptionist/Sales Support

  • Gatlinburg, TN
  • 30+ days ago
  • Gatlinburg, TN
  • 30+ days ago

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner...

Front Desk/Host

  • Sevierville, TN (11 miles from Gatlinburg, TN)
  • 30+ days ago
  • Sevierville, TN (11 miles from Gatlinburg, TN)
  • 30+ days ago

Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

Front Desk Clerk

  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 30+ days ago
  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 30+ days ago

Preferred, but not required: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry HGV was awarded four out of five stars for fostering a culture of work-life...

TGS - GUEST SERVICES & Front Desk

  • Townsend, TN (19 miles from Gatlinburg, TN)
  • 45+ days ago
  • Townsend, TN (19 miles from Gatlinburg, TN)
  • 45+ days ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Front Desk Agent

  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 45+ days ago
  • Pigeon Forge, TN (11 miles from Gatlinburg, TN)
  • 45+ days ago

Company Description Starting pay rate: $16.00/hour - Use our Daily Pay benefit and get access to your pay as you need it. Wild Bear Inn places you in the heart of beautiful Pigeon Forge,...

957012 - Franchise - CSP/Receptionist

  • Dandridge, TN (22 miles from Gatlinburg, TN)
  • 90+ days ago
  • Dandridge, TN (22 miles from Gatlinburg, TN)
  • 90+ days ago

What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...

Customer Service Representative

  • Sevierville, TN (11 miles from Gatlinburg, TN)
  • 90+ days ago
  • Sevierville, TN (11 miles from Gatlinburg, TN)
  • 90+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Demographic Data for Gatlinburg, TN

Moving to Gatlinburg, TN? Find some basic demographic data about Gatlinburg, TN below.


Local
National
5,001
534
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Gatlinburg, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Gatlinburg, TN offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Gatlinburg, TN
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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