Front Desk Attendant Jobs in Gatlinburg, TN
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Cherokee, NC (13 miles from Gatlinburg, TN)
- 1 day ago
- Cherokee, NC (13 miles from Gatlinburg, TN)
- 1 day ago
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...
TGS - GUEST SERVICES & Front Desk
- Townsend, TN (19 miles from Gatlinburg, TN)
- 1 day ago
- Townsend, TN (19 miles from Gatlinburg, TN)
- 1 day ago
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and...
- Kodak, TN (22 miles from Gatlinburg, TN)
- 3 days ago
- Kodak, TN (22 miles from Gatlinburg, TN)
- 3 days ago
Reception- $15/hr Express Employment Professionals is hiring a Receptionist for a local Motorsports Retail Store in Kodak, TN. Responsibilities: Answering phones, transferring calls, customer...
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 4 days ago
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 4 days ago
Company Description Starting pay rate: $16.00/hour - Use our Daily Pay benefit and get access to your pay as you need it. Wild Bear Inn places you in the heart of beautiful Pigeon Forge,...
- Bryson City, NC (18 miles from Gatlinburg, TN)
- 6 days ago
- Bryson City, NC (18 miles from Gatlinburg, TN)
- 6 days ago
Post Receptionist Job Category: Administrative Support Requisition Number: RECEP004298 Posting Details Posted: April 11, 2025 Full-Time On-site Locations Bryson City, NC 28713, USA Job Details...
Customer Service Representative
- Kodak, TN (22 miles from Gatlinburg, TN)
- 8 days ago
- Kodak, TN (22 miles from Gatlinburg, TN)
- 8 days ago
CUSTOMER SERVICE REPRESENTATIVE Location 2946 WINFIELD DUNN PKWY, Kodak, Tennessee, 37764Job Id 209062BR Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as...
as the operation of radio, television, and night-lock, and how to place telephone calls Page guests in the lobby, dining room, or other parts of the hotel Deliver messages and run errands Deliver room...
Front Desk/Guest Service Representative at Holiday Inn & Suites - Pigeon Forge
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 14 days ago
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 14 days ago
The position of Front Desk Agent/Guest Services Representative is responsible for checking Inn guests in and out of their rooms....
Front Desk/Guest Service Representative at the Gatlinburg River Inn - Gatlinburg
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 14 days ago
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 14 days ago
The position of Front Desk/Guest Services Representative is responsible for checking Inn guests in and out of their rooms....
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 21 days ago
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 21 days ago
Perform tasks assigned by Guest Service Manager or General Manager....
Front Desk Coordinator - Sevierville, TN
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 25 days ago
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 25 days ago
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love...
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 30+ days ago
- Pigeon Forge, TN (11 miles from Gatlinburg, TN)
- 30+ days ago
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited...
Patient Care Specialist (Medical Receptionist)
- Kodak, TN (22 miles from Gatlinburg, TN)
- 45+ days ago
- Kodak, TN (22 miles from Gatlinburg, TN)
- 45+ days ago
Posting Title Patient Care Specialist (Medical Receptionist) Overview At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 60+ days ago
- Sevierville, TN (11 miles from Gatlinburg, TN)
- 60+ days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Demographic Data for Gatlinburg, TN
Moving to Gatlinburg, TN? Find some basic demographic data about Gatlinburg, TN below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Gatlinburg, TN
Highest Education Level
Front Desk Attendants in Gatlinburg, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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