Reservation Clerk Jobs in Alabama
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Senior Guest Services Coordinator-uab Arts - T224197
- Birmingham, AL
- 8 days ago
- Birmingham, AL
- 8 days ago
Assists Guest Services Manager on specialty project and workloads. Can lead day of show operations for Guest Services with events 201-500 in attendance number....
Administration Description The University of Alabama at Birmingham (UAB) is seeking a GUEST SERVICES COORDINATOR-UAB ARTS to work under the immediate supervision of the Guest Services Manager....
SENIOR GUEST SERVICES COORDINATOR-UAB ARTS University of Alabama, Birmingham
- Birmingham, AL
- 13 days ago
- Birmingham, AL
- 13 days ago
The University of Alabama at Birmingham (UAB) is seeking a SENIOR GUEST SERVICES COORDINATOR-UAB ARTS to work under the immediate supervision of the Guest Services Manager, the Guest Services Coordinator...
GUEST SERVICES COORDINATOR-UAB ARTS University of Alabama, Birmingham
- Birmingham, AL
- 14 days ago
- Birmingham, AL
- 14 days ago
The University of Alabama at Birmingham (UAB) is seeking a GUEST SERVICES COORDINATOR-UAB ARTS to work under the immediate supervision of the Guest Services Manager....
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The University of Alabama at Birmingham (UAB) is seeking a SENIOR GUEST SERVICES COORDINATOR-UAB ARTS to work under the immediate supervision of the Guest Services Manager, the Guest Services Coordinator...
The University of Alabama at Birmingham (UAB) is seeking a GUEST SERVICES COORDINATOR-UAB ARTS to work under the immediate supervision of the Guest Services Manager....
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Alabama
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Wellness
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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