Reservation Clerk Jobs in Arizona
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Guest Services Coordinator Verde Ranch RV Resort Camp Verde, AZ 86322 Posted over 3 years We are currently seeking a Guest Services Coordinator for our Brand New 400+ site RV Resort in Camp Verde, Arizona...
Assist in the direction of the Guest Services Staff. Scheduling of Guest Services staff for event coverage....
Job Type Full-time Description This position requires the applicant to coordinate and inventory meal prep and delivery, order, pick up and stock healthy food and snacks, set up and clean up lobby...
Step into the World of Hospitality as a Hotel Reservationist! Are you known for your keen eye for detail and dedication to customer satisfaction? Join us as a Hotel Reservationist and turn your...
Remote WorkStudent Worker - Procurement - Group Travel Coordinator
- Phoenix, AZ
- 90+ days ago
- Phoenix, AZ
- 90+ days ago
Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust....
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Arizona
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Microsoft Windows
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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