Reservation Clerk Jobs in Florida
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and...
R.O.- Hospitality Specialist --Sea Club IV
- Daytona Beach, FL
- 23 hours ago
- Daytona Beach, FL
- 23 hours ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International,...
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Dining Room/Hospitality Specialist, top benefits & - Chick-fil-A
- Saint Augustine, FL
- 6 days ago
- Saint Augustine, FL
- 6 days ago
Want to work for the most CARING Company? Ready for a Career Change? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hard-working individuals with the ability to...
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
As a Guest Services Coordinator, you will primarily be responsible for: Acquire Sales Executive attendance each morning for tour assignment purposes....
Remote WorkRequires thorough knowledge of Drury Hotels' policies and procedures for guest service. Requires ability to operate a computer....
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation....
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation....
Front Desk Reservationist- Full Time
- Lakewood Ranch, FL
- 60+ days ago
- Lakewood Ranch, FL
- 60+ days ago
Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Description / FRONT DESK The Best Thing about our Salon? Our Team. At Cutting Loose Salon,...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Florida
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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