Reservation Clerk Jobs in Michigan
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Travel Coordinator Assistant - Part Time (Year-Round)
- Interlochen, MI
- 1 day ago
- Interlochen, MI
- 1 day ago
Are you a detail-oriented professional who thrives in a fast-paced environment? Do you have a passion for organization and ensuring seamless travel experiences? Join the team at Interlochen Center...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
At Interlochen, every team member is part of our mission to support creativity and the arts. Whether you're working in a classroom, kitchen, or office, your role helps create a positive and...
Reservation Specialist Ferris State University
- Big Rapids, MI
- 28 days ago
- Big Rapids, MI
- 28 days ago
Reservation Specialist Location: Big Rapids (Main Campus) Department: 62401 - Eisler Center Advertised Salary: $20.05 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement Benefits: Please see...
Reservation Specialist Location: Big Rapids (Main Campus) Department: 62401 - Eisler Center Advertised Salary: $20.05 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement Benefits: Please see...
Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Michigan
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Microsoft Windows
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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