Reservation Clerk Jobs in Nisswa, MN
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
R.O.- Hospitality Specialist - Pelican Center
- Breezy Point, MN (11 miles from Nisswa, MN)
- 30+ days ago
- Breezy Point, MN (11 miles from Nisswa, MN)
- 30+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
R.O.- Hospitality Specialist (Part Time)--Causeway on Gull
- Nisswa, MN
- 60+ days ago
- Nisswa, MN
- 60+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Demographic Data for Nisswa, MN
Moving to Nisswa, MN? Find some basic demographic data about Nisswa, MN below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Nisswa, MN
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Nisswa, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Food and Beverage Management
- Aloha POS
- Fine Dining
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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