Reservation Clerk Jobs in Ontario

A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.

Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.

1-3 of 3 Jobs

Guest Services Coordinator - Part Time

  • Amherstburg, ON
  • 10 days ago
  • Amherstburg, ON
  • 10 days ago

We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....

Guest Services Coordinator

  • Sherkston, ON
  • 16 days ago
  • Sherkston, ON
  • 16 days ago

We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....

Logistics Booking Agent

  • Hamilton, ON
  • 17 days ago
  • Hamilton, ON
  • 17 days ago

Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly...

Reservation Clerk Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Fabric Groups & Reservations Management
As an IaaS administrator you'll need to know how to control and organize resources to enable provisioning of infrastructure services. Discover the steps involved in the allocation and management...
Filemaker Bookings and Reservation System
In this course we will learn to create a Filemaker system used for making reservations and booking items within a date range. In this example we will be using a hotel room as an example but this...
Mississippi UST Operations Clerk Training
Comply with EPA and Mississippi regulations and complete our safety compliance training course. Start your online learning today! What is Mississippi UST Class C Training? Safe operations of...

Salary for Reservation Clerk Jobs in Ontario

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Reservation Clerk positions.



Highest Education Level

Reservation Clerks in Ontario offer the following education background
High School or GED
37.4%
Bachelor's Degree
20.7%
Vocational Degree or Certification
15.4%
Associate's Degree
15.2%
Master's Degree
4.3%
Some College
4.2%
Some High School
2.1%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Reservation Clerks in Ontario
None
51.9%
Less than 1 year
33.1%
1-2 years
9.6%
2-4 years
5.2%
4-6 years
0.3%


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