Reservation Clerk Jobs in Newtown Square, PA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Middle City West, PA (13 miles from Newtown Square, PA)
- 1 day ago
- Middle City West, PA (13 miles from Newtown Square, PA)
- 1 day ago
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
- Philadelphia, PA (14 miles from Newtown Square, PA)
- 3 days ago
- Philadelphia, PA (14 miles from Newtown Square, PA)
- 3 days ago
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
- Cherry Hill, NJ (22 miles from Newtown Square, PA)
- 9 days ago
- Cherry Hill, NJ (22 miles from Newtown Square, PA)
- 9 days ago
Job DetailsOnsite: Cherry Hill, NJ Schedule: Tuesday - Friday 7-3:30pm Saturday 8-4:30pGeneral Summary:The Guest Services Coordinator acts as the primary visitation representative for hospital patients...
Reservation Sales Agent (Voice) - Philadelphia
- Philadelphia, PA (14 miles from Newtown Square, PA)
- 12 days ago
- Philadelphia, PA (14 miles from Newtown Square, PA)
- 12 days ago
oriented / sales environment with the ability to comprehend customer's travel needs* Must be able to successfully complete the training program, including passing oral and written tests, before being...
Demographic Data for Newtown Square, PA
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Newtown Square, PA
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Newtown Square, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Banquet Catering
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Upselling
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Typing
- Auditing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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