Reservation Clerk Jobs in South Carolina
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Hospitality Specialist Front Office-- Country Club Villas
- Surfside Beach, SC
- 6 days ago
- Surfside Beach, SC
- 6 days ago
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
reservations and room assignments Coordinate room status with housekeeping department Report any unusual occurrences or requests in a timely manner Manage guest complaints or concerns in a professional and courteous...
R.O. -Hospitality Specialist - Night Audit--Maritime Beach Club
- North Myrtle Beach, SC
- 20 days ago
- North Myrtle Beach, SC
- 20 days ago
What you're great at: Responsibilities listed may not apply to all locations Greets guests courteously and registers guests into the resort Assists with the maintenance and control of room inventory...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in South Carolina
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Microsoft Windows
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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