Reservation Clerk Jobs in Utah
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Job Description: Reservations & Guest Services Coordinator Position Type: Full-Time/Part-Time, Non-Exempt Reports To: Guest Services Manager Location: Homestead Resort & Golf Club Job Summary The Reservations...
BOWERY HAVEN RESORT Front Desk/Reservationist in RICHFIELD , Utah Hiring Now For The Summer Season Working at Bowery Haven Resort for the summer provides a unique opportunity to immerse yourself...
Guest Services Coordinator - FT Family Room (Lehi)
- Salt Lake City, UT
- 12 days ago
- Salt Lake City, UT
- 12 days ago
PRIMARY DUTIES AND RESPONSIBILITIES: Guest Services Assist in the delivery and continuity of guest services, including but not limited to: Maintaining professional and positive communications at all...
Demographic Data for Utah
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Utah
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Microsoft Windows
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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