Reservation Clerk Jobs in Utah
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Job Description: Reservations & Guest Services Coordinator Position Type: Full-Time/Part-Time, Non-Exempt Reports To: Guest Services Manager Location: Homestead Resort & Golf Club Job Summary The Reservations...
ONSITE: Draper Utah Position**POSITION SUMMARYThe Receptionist and Travel Coordinator will greet, assist, and provide direction and information to clients, visitors, and other guests of the...
Location: Salt Lake City, Utah Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally...
Location: Salt Lake City, Utah Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally...
U.S. Forest Service Reservation Specialist, P/T SEASONAL, REMOTE
- Pleasant Grove, UT
- 18 days ago
- Pleasant Grove, UT
- 18 days ago
Are you someone that enjoys the outdoors, talking to people on the phone, being part of a team and take pride in helping others? Then YOU may be the person we are searching for! American Land &...
Remote WorkBOWERY HAVEN RESORT Front Desk/Reservationist in RICHFIELD , Utah Hiring Now For The Summer Season Working at Bowery Haven Resort for the summer provides a unique opportunity to immerse yourself...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Utah
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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