Reservation Clerk Jobs in Virginia
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
ManTech seeks a motivated, career and customer-oriented Travel Coordinator to join our team in the Reston, VA location. This is an onsite position. The Travel Coordinator will coordinate and...
Title: Travel Coordinator, Intermediate Title: Travel Coordinator Intermediate Belong. Connect. Grow. with KBR! KBRs National Security Solutions team provides high-end engineering and advanced...
Title: Travel Coordinator, JR Title: Travel Coordinator Junior Belong. Connect. Grow. with KBR! KBRs National Security Solutions team provides high-end engineering and advanced technology...
MSO Travel Coordinator - (Full-Scope Poly) - Vaxcom
- Chantilly, VA
- 29 days ago
- Chantilly, VA
- 29 days ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career...
Newport News, VA Muhlbauer, Inc is seeking a Travel Coordinator to facilitate the process for booking company travel and coordinating reimbursements. Job Duties and Responsibilities: Book flight,...
Finance and Travel Coordinator - Massey Benefits of working at VCU All full-time university staff are eligible for VCUs robust benefits package that includes: comprehensive health benefits, paid...
Demographic Data for Virginia
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Virginia
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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