Room Service Wait Staff Jobs in Massachusetts
A Room Service Wait Staffer, as a crucial part of the hospitality service industry, is primarily responsible for providing exceptional customer service by attending to guests' culinary needs in their rooms. Their duties include taking orders via phone or online platforms, serving meals and beverages at the requested times, and ensuring that the service is prompt, efficient, and adheres to the establishment's standards. Moreover, they are expected to handle any customer complaints or issues effectively, coordinate with other departments like the kitchen and housekeeping, plus they might also take part in inventory management.
Important skills for Room Service Wait Staff include excellent communication and interpersonal skills, attention to detail, time management skills, and a customer-oriented approach. They should be adept at multitasking, possess good physical stamina, and be able to perform under pressure. It is also highly beneficial to have knowledge of different types of cuisine and beverages. While specific certifications are not typically required, a Food Handler's Card or permit may be necessary in some locations. Prior to becoming a Room Service Wait Staffer, a person could have roles such as a Restaurant Waiter/Waitress, a Hotel Front Desk Clerk, or a Catering Assistant to gain relevant experience in the field.
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
glasses are wiped and spotless Make sure that all product served are accounted for on the final bill before presenting it Anticipate guest needs Provide excellent service to all guests Assist Guest courteously...
Guest Service & Experience Provide outstanding guest service with professionalism, efficiency, and a positive attitude....
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
Room Service Attendant, Per Diem, Mixed Shifts
- Worcester, MA
- 30+ days ago
- Worcester, MA
- 30+ days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
Room Service Server - InterContinental Washington DC - The Wharf
- Washington, MA
- 30+ days ago
- Washington, MA
- 30+ days ago
About the Room Service Server position As Room Service Server, you will provide Room Service to hotel guests at the InterContinental Washington DC - The Wharf....
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Room Service Wait Staff Online Courses and Training Opportunities
Salary for Room Service Wait Staff Jobs in Massachusetts
Required or preferred licenses and certifications for Room Service Wait Staff positions.
Highest Education Level
Room Service Wait Staffs in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Room Service Wait Staff position
- MICROS Systems
- Banquet Catering
- Dietary Restrictions
- Guest Service
- Food and Beverage Management
- Portion Control
- Room Service
- Modified Diets
- Food Service Management
- Aloha POS
- Fine Dining
- Sanitation
- Menu Planning
- Service-Oriented
- Food Handling
- Upselling
- Courteous
- Point-of-Sale System
- Pulling
- Hazard Analysis & Critical Control Point
- Safety Training
- Housekeeping
- Music
- Complaint Resolution
- Wellness
- Assembly
- Cash Handling
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Writing Skills
- Telephone Skills
- Events
- Interpersonal Skills
- English
- Multitasking
- Sales
- Regulations
- Policy Development
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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Here are some other career titles that require similar skills
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