Concierge Jobs in Brockton, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Walpole, MA (12 miles from Brockton, MA)
- 1 day ago
- Walpole, MA (12 miles from Brockton, MA)
- 1 day ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Westwood, MA (12 miles from Brockton, MA)
- 2 days ago
- Westwood, MA (12 miles from Brockton, MA)
- 2 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Job Number 24188723 Job Category Rooms & Guest Services Operations Location The St....
Client Specialist, Concierge Medicine
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Site: The General Hospital Corporation At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our missionfrom doctors, nurses, business people and tech...
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Summary The Guest Services Associate (“GSA”) is responsible for providing excellent customer service by assisting visitors, clients, and exhibitors during events....
- Boston, MA (19 miles from Brockton, MA)
- 3 days ago
- Boston, MA (19 miles from Brockton, MA)
- 3 days ago
, or guest services in a luxury hotel or similar environment....
- Arlington, MA (24 miles from Brockton, MA)
- 4 days ago
- Arlington, MA (24 miles from Brockton, MA)
- 4 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Boston, MA (19 miles from Brockton, MA)
- 9 days ago
- Boston, MA (19 miles from Brockton, MA)
- 9 days ago
Position Overview: Circles is looking for an Employee Experience Concierge who loves working with people!...
Residential Overnight Concierge (Part-Time)
- Boston, MA (19 miles from Brockton, MA)
- 11 days ago
- Boston, MA (19 miles from Brockton, MA)
- 11 days ago
Responsibilities To learn more about Related click here: Related's Luxury Building, located in Boston, is seeking a Concierge to join their team....
Residential Concierge (Part-Time)
- Boston, MA (19 miles from Brockton, MA)
- 11 days ago
- Boston, MA (19 miles from Brockton, MA)
- 11 days ago
Responsibilities T o learn more about Related click here: Related’s Luxury Building, located in Boston, is seeking a Concierge to join their team....
- Boston, MA (19 miles from Brockton, MA)
- 13 days ago
- Boston, MA (19 miles from Brockton, MA)
- 13 days ago
If so, Related Companies’, Luxury team is searching for a unique individual like you to join our team as a Residential Concierge!...
College Coach Concierge - Remote (Part Time)
- Watertown, MA (21 miles from Brockton, MA)
- 16 days ago
- Watertown, MA (21 miles from Brockton, MA)
- 16 days ago
The College Coach Concierge is a Remote position available in the United States. It is a seasonal, part time role that runs from May through August....
Remote WorkFront Desk Concierge / Administrative Assistant
- Boston, MA (19 miles from Brockton, MA)
- 16 days ago
- Boston, MA (19 miles from Brockton, MA)
- 16 days ago
Your Role This person will be the first point of contact for our clients, vendors, and staff. The person represents Gensler values and professionalism and demonstrates our high level of client...
Digital Research Operations Data Concierge
- Somerville, MA (21 miles from Brockton, MA)
- 17 days ago
- Somerville, MA (21 miles from Brockton, MA)
- 17 days ago
The new function of Research Data Concierge experts will report to the Director of Research Data Platforms....
- Boston, MA (19 miles from Brockton, MA)
- 24 days ago
- Boston, MA (19 miles from Brockton, MA)
- 24 days ago
As a Pharmacy Technician Senior Representative you would be working with the Concierge Service Team to fulfill urgent medication needs for our patients, as well as providing white glove customer service...
Demographic Data for Brockton, MA
Moving to Brockton, MA? Find some basic demographic data about Brockton, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brockton, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brockton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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