Front Desk Attendant Jobs in Brockton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Colwen Hotels
- Boston, MA (17 miles from Brockton, MA)
- 2 days ago
- Colwen Hotels
- Boston, MA (17 miles from Brockton, MA)
- 2 days ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
- Everett, MA (22 miles from Brockton, MA)
- 9 hours ago
- Everett, MA (22 miles from Brockton, MA)
- 9 hours ago
service and communicates with leadership team as needed....
Clerk IV - Dental Receptionist
- Fall River, MA (24 miles from Brockton, MA)
- 9 hours ago
- Fall River, MA (24 miles from Brockton, MA)
- 9 hours ago
CLERK IV - DENTAL RECEPTIONIST Category: Classified Department: Academic Affairs-Health Sciences Locations: Fall River, MA Posted: Apr 17, 2025 Closes: Open Until Filled Type: Full Time Position...
Receptionist - Part Time (General Office)
- Taunton, MA (12 miles from Brockton, MA)
- 13 hours ago
- Taunton, MA (12 miles from Brockton, MA)
- 13 hours ago
Apply Description As Front Office Receptionist, you will be the first point of contact for our organization. You will be responsible for welcoming visitors and directing them appropriately,...
- Attleboro, MA (16 miles from Brockton, MA)
- 1 day ago
- Attleboro, MA (16 miles from Brockton, MA)
- 1 day ago
Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure...
Guest Services Agent/ Front Desk Receptionist
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Additional Information Part-time, Overnight Shifts, Fridays and Saturdays Job Number 24216415 Job Category Rooms & Guest Services Operations Location The Westin Copley Place Boston, 10 Huntington Ave...
Administrative Assistant & Receptionist
- Waltham, MA (24 miles from Brockton, MA)
- 2 days ago
- Waltham, MA (24 miles from Brockton, MA)
- 2 days ago
Come join a winning team! Here at Imprivata, youll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a...
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
Responsibilities Provide a welcoming experience for clients, visitors, and employees while serving as the primary point of contact for requests Answer and direct phone calls in a professional and courteous...
- Middleborough, MA (14 miles from Brockton, MA)
- 2 days ago
- Middleborough, MA (14 miles from Brockton, MA)
- 2 days ago
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...
Urgent Care Receptionist (Per Diem, Multiple Locations)
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and...
Urgent Care Receptionist (Per Diem) (Hyannis)
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and...
Receptionist/Secretary, Diagnostic Radiology (One Shift)
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
- Plymouth, MA (24 miles from Brockton, MA)
- 2 days ago
Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting....
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
A commitment to delivering exceptional guest service and maintaining brand standards....
- Cambridge, MA (21 miles from Brockton, MA)
- 3 days ago
- Cambridge, MA (21 miles from Brockton, MA)
- 3 days ago
Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests needs....
Demographic Data for Brockton, MA
Moving to Brockton, MA? Find some basic demographic data about Brockton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Brockton, MA
Highest Education Level
Front Desk Attendants in Brockton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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