Concierge Jobs in Westborough, MA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

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Member Concierge Leader

  • Westwood, MA (21 miles from Westborough, MA)
  • 1 day ago
  • Westwood, MA (21 miles from Westborough, MA)
  • 1 day ago

Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....

Guest Services Associate- Club Wyndham Patriots Place Resort

  • Foxborough, MA (23 miles from Westborough, MA)
  • 17 days ago
  • Foxborough, MA (23 miles from Westborough, MA)
  • 17 days ago

How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...

Seasonal Aquatics Pool Concierge

  • Westwood, MA (21 miles from Westborough, MA)
  • 26 days ago
  • Westwood, MA (21 miles from Westborough, MA)
  • 26 days ago

Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...

Concierge

  • Newton, MA (22 miles from Westborough, MA)
  • 30+ days ago
  • Newton, MA (22 miles from Westborough, MA)
  • 30+ days ago

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....

Concierge

  • Hudson, MA (9 miles from Westborough, MA)
  • 30+ days ago
  • Hudson, MA (9 miles from Westborough, MA)
  • 30+ days ago

JOB TITLE : Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative...

Concierge - Full Time (Skilled Nursing)

  • Lincoln, MA (18 miles from Westborough, MA)
  • 45+ days ago
  • Lincoln, MA (18 miles from Westborough, MA)
  • 45+ days ago

We are hiring a Concierge to join our Skilled Nursing/Rehab team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....

Laboratory IT Concierge Site Account Representative III

  • Waltham, MA (20 miles from Westborough, MA)
  • 45+ days ago
  • Waltham, MA (20 miles from Westborough, MA)
  • 45+ days ago

This is your opportunity to work as a Lab Concierge for IT Support within Instrument and Enterprise Services (IES) division of Thermo Fisher Scientific....

Full-Time Community Concierge

  • Brighton, MA (23 miles from Westborough, MA)
  • 90+ days ago
  • Brighton, MA (23 miles from Westborough, MA)
  • 90+ days ago

Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required....

Part-Time Community Concierge

  • Brighton, MA (23 miles from Westborough, MA)
  • 90+ days ago
  • Brighton, MA (23 miles from Westborough, MA)
  • 90+ days ago

Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required....

Demographic Data for Westborough, MA

Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.


Local
National
21,567
934
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...

Salary for Concierge Jobs in Westborough, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Westborough, MA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Westborough, MA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills