Concierge Jobs in Westborough, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Westwood, MA (21 miles from Westborough, MA)
- 2 days ago
- Westwood, MA (21 miles from Westborough, MA)
- 2 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
Guest Services Associate- Club Wyndham Patriots Place Resort
- Foxborough, MA (23 miles from Westborough, MA)
- 18 days ago
- Foxborough, MA (23 miles from Westborough, MA)
- 18 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Seasonal Aquatics Pool Concierge
- Westwood, MA (21 miles from Westborough, MA)
- 27 days ago
- Westwood, MA (21 miles from Westborough, MA)
- 27 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Newton, MA (22 miles from Westborough, MA)
- 30+ days ago
- Newton, MA (22 miles from Westborough, MA)
- 30+ days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Hudson, MA (9 miles from Westborough, MA)
- 30+ days ago
- Hudson, MA (9 miles from Westborough, MA)
- 30+ days ago
JOB TITLE : Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative...
Concierge - Full Time (Skilled Nursing)
- Lincoln, MA (18 miles from Westborough, MA)
- 45+ days ago
- Lincoln, MA (18 miles from Westborough, MA)
- 45+ days ago
We are hiring a Concierge to join our Skilled Nursing/Rehab team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Laboratory IT Concierge Site Account Representative III
- Waltham, MA (20 miles from Westborough, MA)
- 45+ days ago
- Waltham, MA (20 miles from Westborough, MA)
- 45+ days ago
This is your opportunity to work as a Lab Concierge for IT Support within Instrument and Enterprise Services (IES) division of Thermo Fisher Scientific....
- Brighton, MA (23 miles from Westborough, MA)
- 90+ days ago
- Brighton, MA (23 miles from Westborough, MA)
- 90+ days ago
Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required....
- Brighton, MA (23 miles from Westborough, MA)
- 90+ days ago
- Brighton, MA (23 miles from Westborough, MA)
- 90+ days ago
Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required....
Demographic Data for Westborough, MA
Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Westborough, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Westborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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