Front Desk Attendant Jobs in Westborough, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Dedham, MA (21 miles from Westborough, MA)
- 6 hours ago
- Dedham, MA (21 miles from Westborough, MA)
- 6 hours ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Waltham, MA (20 miles from Westborough, MA)
- 7 hours ago
- Waltham, MA (20 miles from Westborough, MA)
- 7 hours ago
Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....
- Sudbury, MA (12 miles from Westborough, MA)
- 1 day ago
- Sudbury, MA (12 miles from Westborough, MA)
- 1 day ago
Herb Chambers BMW of Sudbury is looking for a full-time sales receptionist to join the team! A customer-friendly, eager individual with an exceptional personality will succeed at this role. The...
Receptionist / Per Diem - The Residence at Bedford
- Bedford, MA (23 miles from Westborough, MA)
- 1 day ago
- Bedford, MA (23 miles from Westborough, MA)
- 1 day ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Administrative Specialist / Clinic Receptionist
- Waltham, MA (20 miles from Westborough, MA)
- 1 day ago
- Waltham, MA (20 miles from Westborough, MA)
- 1 day ago
Overview Rate: $22/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...
- Acton, MA (19 miles from Westborough, MA)
- 1 day ago
- Acton, MA (19 miles from Westborough, MA)
- 1 day ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Front Desk Receptionist - Medical
- Fitchburg, MA (24 miles from Westborough, MA)
- 1 day ago
- Fitchburg, MA (24 miles from Westborough, MA)
- 1 day ago
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment...
- Acton, MA (19 miles from Westborough, MA)
- 1 day ago
- Acton, MA (19 miles from Westborough, MA)
- 1 day ago
Live the Mission Temporary position, Start date mid-January until March 2025. Full-time 8am-4pm Mon-Fri, then per diem. Position Summary The Receptionist efficiently performs clerical support and...
Security Receptionist / Concierge Officer
- Waltham, MA (20 miles from Westborough, MA)
- 2 days ago
- Waltham, MA (20 miles from Westborough, MA)
- 2 days ago
Receptionist Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47...
Receptionist- The Residence at Charles Meadow
- Millis, MA (14 miles from Westborough, MA)
- 2 days ago
- Millis, MA (14 miles from Westborough, MA)
- 2 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
- Concord, MA (18 miles from Westborough, MA)
- 2 days ago
- Concord, MA (18 miles from Westborough, MA)
- 2 days ago
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner....
- Franklin, MA (16 miles from Westborough, MA)
- 2 days ago
- Franklin, MA (16 miles from Westborough, MA)
- 2 days ago
Apply Now Why You'll Love This Job If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a...
Receptionist - The Residence at Paine Estate
- Wayland, MA (14 miles from Westborough, MA)
- 3 days ago
- Wayland, MA (14 miles from Westborough, MA)
- 3 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Customer Service Representative
- Woonsocket, RI (19 miles from Westborough, MA)
- 3 days ago
- Woonsocket, RI (19 miles from Westborough, MA)
- 3 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
- Marlborough, MA (6 miles from Westborough, MA)
- 3 days ago
- Marlborough, MA (6 miles from Westborough, MA)
- 3 days ago
Do you have stellar receptionist and administrative experience, excellent customer service skills, and a desire to join a growing company alongside dynamic professionals? Bring your talents to...
Demographic Data for Westborough, MA
Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Westborough, MA
Highest Education Level
Front Desk Attendants in Westborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »