Concierge Jobs in Williamsville, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Microsoft
- Williamsville, NY
- 10 hours ago
- Williamsville, NY
- 10 hours ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Microsoft Programs
- Williamsville, NY
- 10 hours ago
- Williamsville, NY
- 10 hours ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
- Hamburg, NY (19 miles from Williamsville, NY)
- 20 hours ago
- Hamburg, NY (19 miles from Williamsville, NY)
- 20 hours ago
We are looking for an enthusiastic, organized, and empathetic individual to join our team as an Admissions Concierge and help make every first impression a lasting one....
Customer Experience Representative - Buffalo Airport
- Cheektowaga, NY (8 miles from Williamsville, NY)
- 7 days ago
- Cheektowaga, NY (8 miles from Williamsville, NY)
- 7 days ago
services, or administrative suppor Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
Customer Experience Representative - Buffalo Airport
- Buffalo, NY (10 miles from Williamsville, NY)
- 9 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 9 days ago
services, or administrative suppor Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
- Grand Island, NY (12 miles from Williamsville, NY)
- 30+ days ago
- Grand Island, NY (12 miles from Williamsville, NY)
- 30+ days ago
Follow the daily procedure for opening and closing of the guest service center, including ensuring a clean and orderly guest service center and environment....
- Buffalo, NY (10 miles from Williamsville, NY)
- 30+ days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 30+ days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Color & Curl Concierge Cosmoprof 06016
- West Seneca, NY (8 miles from Williamsville, NY)
- 90+ days ago
- West Seneca, NY (8 miles from Williamsville, NY)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Williamsville, NY
Moving to Williamsville, NY? Find some basic demographic data about Williamsville, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Williamsville, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Williamsville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Safety Training
- People Oriented
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Closing
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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