Front Desk Attendant Jobs in District of Columbia

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 79 Jobs

Lobby Host w/ Overnight Relief (Front Desk Agent) - Arlo Hotels

  • Washington, DC
  • 1 day ago
  • Washington, DC
  • 1 day ago

Guest Service Relations Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s) Provides Concierge services to guests....

Review arrivals noting special requests, blocking rooms as needed. * Check in and out hotel guests in a confident, professional and friendly manner. * Answer all phone calls promptly and...

Office Receptionist/Office Clerical Assistant

  • Washington, DC
  • 1 day ago
  • Washington, DC
  • 1 day ago

Full time position (Mon-Fri) for Plumbing Service Company (Raine & Son, LLC). Seeking a receptionist with a positive attitude, excellent customer service skills to answer multi-line phone system....

Bilingual/Receptionist

  • DC
  • 1 day ago
  • DC
  • 1 day ago

Well established Academy Insurance Agency has opening for a Full-Time Bilingual (Spanish/English) Customer Service Representative that lives within 30 minutes of Leesburg. Computer skills, good...

Guest Service Agent - $19 per hour

  • Washington, DC
  • 1 day ago
  • Washington, DC
  • 1 day ago

Skills and Abilities: Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor...

Guest Service Agent - Hilton Washington DC Capitol Hill

  • Washington, DC
  • 1 day ago
  • Washington, DC
  • 1 day ago

As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Hotel Front Desk Agent

  • Washington, DC
  • 1 day ago
  • Washington, DC
  • 1 day ago

Hotel Front Desk Agent Job Description The Westin Washington DC City Center is looking for a Hotel Front Desk Agent to join our team! A Hotel Front Desk Agent is responsible for providing...

Guest Service Agent Homewood Suites DC Convention Center

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

What You’ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to...

RECEPTIONIST - Large Law Firm Dentons - D.C.

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Salary: 20.00 an hr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our...

Front Desk Coordinator for Private Dental Office

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Full-time or part-time front desk position available for Private Dental Office. Fully-Trainable Position. Looking for someone who is honest, reliable, a great communicator, and has great computer...

Front Desk Agent

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a...

Front Desk Supervisor

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....

Receptionist

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Receptionist Location: Washington, DC (Onsite) Industry: Administrative/Customer Service Pay: $18- $20/hr Type: Contract (2-4 months) Background Check: Required About Our Client: Addison Group's...

Front Desk Retail Lead - Stehekin

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Guest Services, Inc. is an Equal Opportunity employer....

Retail Front Desk - Stehekin

  • Washington, DC
  • 2 days ago
  • Washington, DC
  • 2 days ago

Guest Services, Inc. is an Equal Opportunity employer....

Demographic Data for District of Columbia

Moving to District of Columbia? Find some basic demographic data about District of Columbia below.


Local
National
689,545
23,743

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in District of Columbia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in District of Columbia offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in District of Columbia
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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