Reservation Clerk Jobs in Duarte, CA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Hospitality Specialist (Shift: M-F 11:30am-8:30pm)
- Los Angeles, CA (19 miles from Duarte, CA)
- 7 hours ago
- Los Angeles, CA (19 miles from Duarte, CA)
- 7 hours ago
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Entry Level Hospitality Specialist
- Los Angeles, CA (19 miles from Duarte, CA)
- 1 day ago
- Los Angeles, CA (19 miles from Duarte, CA)
- 1 day ago
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Singer-Songwriter Looking For Booking Agent!
- Los Angeles, CA (19 miles from Duarte, CA)
- 6 days ago
- Los Angeles, CA (19 miles from Duarte, CA)
- 6 days ago
singer-songwriter looking for booking agent! (Hollywood) image 1 of 3 compensation: tbd Hi! I'm a singer-songwriter releasing an album on May 9th and I'm looking to promote it through...
Entry Level Hospitality Specialist
- Los Angeles, CA (19 miles from Duarte, CA)
- 17 days ago
- Los Angeles, CA (19 miles from Duarte, CA)
- 17 days ago
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
- Los Angeles, CA (19 miles from Duarte, CA)
- 30+ days ago
- Los Angeles, CA (19 miles from Duarte, CA)
- 30+ days ago
Previous experience in a client service-oriented field. Willingness and ability to learn new skills. Minimum 6 months of customer service, hospitality, or housekeeping experience....
Demographic Data for Duarte, CA
Moving to Duarte, CA? Find some basic demographic data about Duarte, CA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Duarte, CA
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Duarte, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Banquet Catering
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Upselling
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Typing
- Auditing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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