Reservation Clerk Jobs in California
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
singer-songwriter looking for booking agent! (Hollywood) image 1 of 3 compensation: tbd Hi! I'm a singer-songwriter releasing an album on May 9th and I'm looking to promote it through...
Hospitality Specialist / Barista - Audi/VW Marin
- San Rafael, CA
- 3 days ago
- San Rafael, CA
- 3 days ago
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry...
This role is responsible for managing dining reservations, taking room service and take-out orders, and ensuring accurate billing through our point-of-sale system....
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Utilize various software and event planning programs to meet tasks Provide Backup Receptionist services Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Guest Services Coordinator - Hotel del Coronado, A Curio Collection by Hilton
- Coronado, CA
- 14 days ago
- Coronado, CA
- 14 days ago
As a Guest Service Coordinator, you would be responsible for providing office support in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests service needs; and thanks guests with genuine appreciation....
hour Job Type Full-time, Part-time Description As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts....
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
The Reservations Agent provides Best in Class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy....
The Reservations Agent provides Best in Class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy....
Previous experience in a client service-oriented field. Willingness and ability to learn new skills. Minimum 6 months of customer service, hospitality, or housekeeping experience....
Excellent communication and guest service skills. Must have a basic knowledge of the San Diego area including directions to areas of interest, restaurants and suggested local attractions....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in California
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Aloha POS
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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