Reservation Clerk Jobs in California
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Exciting Opportunity: Travel Coordinator Are you passionate about travel and organization? We are looking for a Travel Coordinator to manage travel arrangements and ensure seamless experiences for...
Guest Services Coordinator (On Call) in Nicasio , California Skywalker Vineyards (On-Call) Guest Services Coordinators support ongoing event operations at Summit Skywalker Ranch....
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Tetra Tech is adding a Logistics Travel Coordinator to our Logistics team based in Burbank, California in a Hybrid capacity. This is a Project-based position. Hourly rate range is $20 - $22 per...
Legal Office Hospitality Specialist San Francisco, CA, United States JOB DESCRIPTION Job Title: Legal Senior On-Site Service Specialist Summary: Join our dynamic team as a Legal Senior On-Site...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in California
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Microsoft Windows
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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