Reservation Clerk Jobs in New York
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Ensure cleanliness and maintenance of office areas, including trash removal, dusting, and light housekeeping duties in kitchens and meeting spaces....
Guest Services Coordinator Guest Services Coordinator North Java, NY Description As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts....
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Work From Home Reservation Specialist! We are a leading travel agency specializing in providing exceptional travel experiences to clients worldwide. We are dedicated to delivering personalized and...
Remote WorkJob Title Hospitality Specialist Job Description Summary Job Description Summary Under the supervision of the Front Office Manager, the Hospitality Specialist oversees all operational aspects of...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in New York
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Health and Safety
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills